---
title: We're growing! Introducing Edmonton Northwest with Franchise Partner Dana Chan
description: Meet Dana Chan, Qualicare’s newest franchise partner! A teacher by trade, Dana is learning the ins and outs of business ownership with supportive partners
image: https://blog.qualicarefranchise.com/hubfs/DanaChan-1.png
---

![Dana Chan](https://blog.qualicarefranchise.com/hubfs/DanaChan-1.png)

Dana Chan, an elementary school teacher for 18 years, took the leap into [business entrepreneurship](https://blog.qualicarefranchise.com/franchising-vs.-entrepreneurship-which-business-ownership-path-is-best-for-you) this May, opening Qualicare Edmonton North, in Alberta, Canada. A franchise partner with an education background, Dana says her first months owning in-home healthcare and senior care franchise have been a whirlwind of new information, and exciting steps forward. 

Today Dana joins us to discuss her journey with Qualicare and her goals for the future of her business! 

## **Dana, what led you to Qualicare? **

I’ve always thought owning a business would be in my future, and when the pandemic hit, I realized that this might be a good time to take a leap of faith. A friend of mine is a franchise consultant, and she helped me learn what would be a good fit for me, which led me here. 

My interest in [Qualicare](https://blog.qualicarefranchise.com/being-your-own-boss-qualicares-proven-support-system) was also due to my personal experience. I always knew I would try to do something so that I would be able to help my own family members in the future, for example, when my parents age. When I was in my 20s, my grandfather and great-grandmother both went to live in senior care facilities, and they did not have the best experiences. I remember thinking to myself “maybe there could be better services out there for seniors.” 

## **How does Qualicare support you? **

There are two other franchise partners in Edmonton, and they have been a really great support system for me. They’ve helped me with a lot of “getting started” kinds of questions and I have a lot of questions! 

The home office has been really helpful too. They give me advice and a working formula for running a [homecare business](https://blog.qualicarefranchise.com/being-your-own-boss-qualicares-proven-support-system). Everyone is very responsive when I need to set up a meeting or ask a question. When I meet with the members of the home office team, they are always informative and easy to talk to.   

## What can you share about the first few months of running a Qualicare franchise? 

The learning curve is just straight up! I haven’t owned a business before, and I don’t have a healthcare background, so I am learning a lot. But it’s definitely something I know I can do, and it’s a challenge I’m willing to take on. It has been a really great experience so far. 

It’s a balancing act as well because I’m still teaching part-time. But I will take a leave from teaching and focus on Qualicare full-time during the next school year. I have hired a care coordinator with a medical background, and a handful of healthcare aids who can help keep our clients and prospective clients organized.  

I am learning a lot about how Alberta Health Services works, and how government funding can contribute to homecare. I’m advertising our services, too, with help from the home office. 

## **What are your goals for the future? **

My main goal is to help people. Yes, there are numbers I would like to hit, and I want this to be the only job I do. I want to say that I own a business, it’s successful, and I’m helping people at the same time. 

I have my family members in mind as well as I establish this business. While hiring staff I think: “Would I be happy to have these staff members helping my own family?” To me, this business is personal, and creating quality in-home care is the most important goal. 

## Related Articles

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### [5 Things New Franchise Partners Should Know About Opening A Qualicare Business](https://blog.qualicarefranchise.com/5-things-new-franchise-partners-should-know-about-opening-a-qualicare-business)

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[Franchising](https://blog.qualicarefranchise.com/tag/franchising) [self-employment](https://blog.qualicarefranchise.com/tag/self-employment) [franchise partners support](https://blog.qualicarefranchise.com/tag/franchise-partners-support)

### [Business coach Megan White shares her expertise](https://blog.qualicarefranchise.com/business-coach-megan-white-shares-her-expertise)

Megan White started her first franchise at age 18. Running a College Pro business at that young age gave White her first experience training others in leadership and...

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